EZERHOST provides web hosting, Windows hosting, email services, domain registration, reseller hosting, Cloud VPS and dedicated servers. All customers should agree on all terms and conditions stated prior to their signing up for any of the hosting plans and services mentioned on EZERHOST. You shall agree to use only licensed and legal third party software in connection with your use of our services. EZERHOST reserves the right to suspend or cancel a customer’s access to any or all services provided, at any time, or when EZERHOST decides that the account has been inappropriately used or otherwise.
If the customers account exceeds the bandwidth limit, we would inform the customer. If the customer does not wish to purchase extra bandwidth or upgrade his account and continues to exceed their limit, the account shall be suspended until the customer takes measures to ensure that the limit wouldn’t exceed again or when the account is upgraded, which ever is earlier. The account would be reactivated in the following month.
If the customer fails to complete the account verification process then no refund would be provided to such customers under any circumstances.
We generally recommend a control panel to manage and operate the VPS. All customers who have a plain VPS would have to configure the DNS, user accounts, mail accounts and other such activities pertaining to the configuration of such VPS’ themselves. The support team will not be responsible for this. With windows VPS, we provide an evaluation version that can be re-activated every 6 months.
In case of a change in the price of third party Software/WebPanel/API Change customers has to follow the new price. We will send new separate invoice & customers has to pay the new invoice. Failing to which EZERHOST reserves the right to suspend and terminate the account.
The standard response time is 60 min for any technical support, it may be less or more depending on ticket queues and type of error. It is applicable for all plans including shared, Reseller, WordPress, Unlimited Hosting Plans cloud & Dedicated Servers. However, you can buy premium support packages for fast support.
We reserve the right to refuse, cancel, or suspend service at our sole discretion. EZERHOST reserves the right to modify / change the terms of service at all times without any notice. All customers would be bound by the newest terms published on the website.
The jurisdiction of all matters would be at New Delhi, in case of any dispute.